Privacy Policy

This Privacy Policy explains how Lunio processes personal data in connection with the website, dashboard, Discord bot, support interactions, and premium services. Contact: lavalinklunio@gmail.com.

Depending on how you use Lunio, we may process Discord account identifiers, usernames, avatars, guild identifiers, guild settings, playlist data, premium entitlement information, payment-related status information, command usage data, queue and playback metadata, logs, and support-related communications.

We receive data directly from your interaction with Lunio, from Discord when you log in or use the bot, from your guild configuration, from dashboard actions, and from infrastructure or payment providers where needed to operate premium or support related features.

We process data to operate the bot and dashboard, provide music playback and playlist functionality, remember guild and user settings, enforce permissions and access rules, deliver premium features, prevent abuse, diagnose errors, maintain reliability, and respond to support requests.

Where applicable, processing is based on contract performance, legitimate interests in operating and securing Lunio, legal compliance, and consent where consent is required. If premium services are purchased, processing may also be necessary for payment handling and entitlement management.

We may share data with infrastructure, hosting, analytics, logging, payment, and platform providers where this is necessary to operate Lunio. Discord and any third-party services you interact with through Lunio may process data under their own policies.

We retain data only for as long as it is needed for operational, security, support, legal, or billing purposes. Some data may be deleted automatically, some may persist while a guild or user actively uses Lunio, and some may be retained longer where required by law or legitimate operational necessity.

The website uses authentication and session-related cookies to support sign-in, dashboard access, and account context. Additional local or session storage may be used to improve dashboard state, server selection, and user experience.

Lunio may be used internationally. By using the service, you understand that data may be processed on servers located in countries outside your own, subject to applicable legal safeguards where required.

Depending on your location, you may have rights relating to access, correction, deletion, restriction, objection, portability, and complaint to a supervisory authority. Requests may be sent to lavalinklunio@gmail.com.

If you would like data associated with your user or guild to be deleted, contact us with enough information to identify the relevant Discord account or server. We may need to retain limited information where required for security, billing, fraud prevention, or legal compliance.

For privacy-related requests or questions, contact lavalinklunio@gmail.com. Support server: discord.gg/rrqEFukVUZ.